My Cybook has just arrived! *doing another happy dance* At the moment it’s charging, so I’ll have to wait until this evening to upload stuff and download the books I bought in the past few days from Fictionwise. The reader looks really cool, is very thin, and extremely light. I can’t wait to try it out!
Bookeen’s customer support is beyond the pale: when I ordered the Cybook, my order page on the Bookeen website showed 5 December as shipping date. It finally shipped yesterday, after the original shipping date had vanished from the website without any sort of explanation.
In addition, I received a black cover for the reader, whereas the cover I ordered was chocolate brown (it’s also a different model, so I assume they’ve run out of their own covers and got additional stock from M-Edge). Again, no explanation.
I find this unacceptable.